Refund Policy

  • Refund and Return Policy

  • Fredericksburg Field House does not issue cash refunds. We do not offer refunds unless the Field House has to cancel an event or programs due to a lack of participants. We do not issue refunds for games missed due to weather.
  • Leagues
    • "Refunds will ONLY be issued in the event of a program cancellation"
    • Injury Policy
      • Two Options Available:
        • Transfer credit to another member (membership fee must be paid)
        • Account can be credited with remaining balance
  • Birthday Parties
    • Things change. We understand. However, by taking your reservation we exclude others from that spot - regardless of whether you host your party on that day, cancel or reschedule. Therefore, if you cancel with less than 15 days’ notice, there is a $75 cancellation fee. Rescheduling is possible too, but there is a $75 rescheduling fee if you reschedule with less than 15 days’ notice.
  • Camps
    • No refunds will be provided for: administrative processing (late payment) fees, non-refundable deposits and/or registration fees. Credit towards other camps or sports programs can be given for campers who give 10 day written notice of cancellation of camp upon approval of General Manager.
  • Lil’ Kickers, Lil’ Sluggers, Skills Institute, Monster Ballers, Lil Flyers
    • Refunds will ONLY be issued in the event of a program cancellation.
    • If a child stops coming to the classes then a minimum of 5 classes* or the amount of class attendances** (whichever is greater) will be deducted from the total and the rest will be applied to your account as a credit.
      • For example (In a 12-Week Session):
        • If your child attends 3 classes*, 7 classes will be credited towards your account.
        •  If your child attends 5 classes, 7 classes will be credited towards your account.
        • If your child attends 9 classes**, 3 classes will be credited towards your account.
    • Missed classes are not refunded as we offer Make-Up classes.